Privacy Policy

Privacy Policy

Policy overview Current practices

This Privacy Policy explains how Grape Coaching collects, uses, shares, and retains personal data when you use sourcegrapepainter.casa. It is written to help you understand your choices, the limits of those choices, and how to submit a verified privacy request.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Privacy Rights

You may have the right to request access to your data, ask for correction of inaccurate information, object to or restrict certain processing, or request deletion where appropriate. Some requests may be limited by legal obligations, security needs, or the need to complete a service you asked for.

Available rights depend on the type of data and the reason it is processed.
Requests

How to Make a Request

To protect your information, we may need to confirm your identity before responding to a privacy request. Once verified, we will review the request and respond within a reasonable period or within any timeframe required by applicable law.

Verified requests are reviewed before any action is taken.
Data Retention

How Long We Keep Data

We retain personal data for the period needed to respond to inquiries, maintain site security, complete technical delivery, and meet legal or accounting obligations. When data is no longer needed, we delete it, anonymize it, or otherwise handle it in a way that limits further use, subject to any legal retention requirement.

We keep data only as long as needed for the request, service, security, or legal record involved.
Policy Updates

Changes to This Policy

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.

We may revise this notice when our practices, legal obligations, or site features change.
01 · Collection

Data We Collect

Depending on how you use the website, we may process your name, email address, phone number if you choose to provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site functioning, secure, and deliver content correctly.

We collect only the information needed to handle inquiries and operate the site.
02 · Sources

How We Receive Data

We receive personal data when you submit a contact form, send a message through our contact channels, or otherwise interact with the website. Technical data is generated automatically by your browser, device, and network connection when you access the site.

Most information comes directly from your form submissions or normal site use.
03 · Cookies

Cookie Types

Confirmed cookies support core site operation and store privacy preferences. We do not confirm the use of analytics or marketing cookies on this website. If that changes, the relevant cookie use will be described in an updated notice and, where required, additional controls will be provided.

Only essential and preference cookies are confirmed for this website.
04 · Controls

Cookie Controls

We use cookies for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings and, where available, through the site’s preference controls. Disabling essential cookies may affect basic site functions.

Cookie choices are limited to essential functions and saved preferences.
01

Why We Use Data

We use personal data to respond to contact form submissions, manage inquiries, provide requested information, maintain website security, support technical delivery, and keep records needed to handle your request or meet legal obligations. We do not use the data for purposes that are inconsistent with those functions without a lawful basis.

Processing is limited to the purposes described here and to compatible operational needs.
02

Service Providers

We may share personal data with trusted service providers that help us operate the website, deliver technical functions, or manage contact form responses. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Any service provider involved is used only for the specific task it performs.
03

Legal Disclosure

We may disclose personal data when required to comply with applicable law, court orders, lawful requests from authorities, or to protect the rights, safety, and security of the website, its users, or others. We do not share data for unrelated purposes outside those legal or operational needs.

Disclosure to public authorities is limited to lawful requests or mandatory obligations.
Contact for Privacy Matters

Contact for Privacy Matters

Email contact
support@sourcegrapepainter.casa
Telephone contact
+84 913 519 297
Postal address
Số 165, Đường Trần Não, Ho Chi Minh City, Ho Chi Minh City, 71108
Privacy requests
Contact Page